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Case Study Prompt

The client is a Canadian bank, with 1000 branches. It is one of 6 large area banks. It recently decided to install ATMs in all branches.  

The research concerning the cost and vendors of choice has all been done.

How would you analyze the benefits from the ATMs, and what data would you need? 

Case Study Overview

Your client is a large Canadian bank that is installing ATM’s in all of its branches. They are ready to pull the trigger and have come to you to get sound advice and analysis of their proposed strategy. In this Mercer style case study topic, it’s your job to dive into the operations of your client as well as the potential profitability of the ATM’s and give your client a clear picture of what to expect from this decision.

Profitability is an important case study topic to be well versed in when preparing for your first round interview. We recommend using the Profitability Framework to solve this case study, but be prepared to bring your own flavor and business experience to the framework.

This case has no math diagrams. The qualitative difficulty is 2 out of 4. You could expect to see this case in a ZS Associates first round interview.

ZS Associates Interview Pointers

ZS Associates is looking for candidates that are structured and have excellent communication skills. Can you articulate how you arrived at your solution?

When going through the question, make sure that your structure is crystal-clear and that you verbalize your process.

In this case study topic, try to find 1 area to improve upon and focus on your timing (2min for structure, 2min for brainstorming, 2min for conclusion)

For out-loud practice with an expert, book an hour with an ex-MBB coach.

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