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Case Study Prompt

Our client is a relatively new Medicaid provider serving people with developmental disabilities, such as cerebral palsy, Down’s syndrome, autism, etc. The company provides in-home services, such as bathing, feeding, passing medications, companionship, taking clients out into the community, etc.

Some clients live in provider-owned facilities/houses and receive 24-hour care (like a nursing home), while other clients receive services in their own homes or live with family. Last year, our client generated $5M in annual revenue. The CEO wants to grow to $10M in annual revenue in 2 years.

The Director of HR is seeking our help to create a strategy to scale the workforce and revamp the HR function to meet the growing needs of the company.

What are the factors you would want to investigate to address the human capital needs of the business?

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